Willkie Farr & Gallagher LLP is looking for a Senior E-Billing Coordinator to support the Billing Department. Willkie is an elite international law firm of approximately 1,300 lawyers located in 16 offices in six countries. 

We are looking for a Senior E-Billing Coordinator with a minimum of six years’ experience to be a part of our Billing Department based out of our New York, DC, Chicago, Dallas, or Houston office. The Senior E-Billing Coordinator will work closely with the Senior E-Billing Lead, Billing Manager and Assistant Billing Manager, CFO, other departmental accounting areas, and partners to provide e-billing assistance following specific firm and client requirements.

At Willkie, we believe great people are the key to our success. We are offering a highly competitive compensation package with exceptional benefits. If you are looking to work in a friendly, collaborative environment that affords unique opportunities to expand your professional development, this role is for you.

• Support all current and new e-billing implementation and ensure that all e-billing activity is aligned with the firm’s policies and procedures
• Support with the implementation of all current and new e-billing client platforms, including billing uploads to e-billing sites
• Assist with the Administration of e-billing data on required e-billing platforms
• Provide e-billing support to the billing team and other departmental accounting areas, manage issue resolution and LEDES billing format
• Review client billing guidelines and ensure that billing rates are reconciled accurately between the firm’s accounting systems and e-billing platforms
• Respond to requests for case estimates and provide budgets, forecasts and historical profitability
• Support process improvement and procedures for the e-billing function
• Resolve e-billing errors promptly for proper submissions according to client guidelines
• Validate set-up, maintenance, and resolution of electronic billing errors
• Manage the e-billing portion of the firm’s A/R, utilizing key e-billing systems
• Track status of invoices uploaded; identify all issues to address client deductions and other issues
• Contact clients to resolve billing issues that hinder payment of outstanding A/R
• Investigate rejections, short payments, or delayed payments for e-Bills and identify where timekeeper approval issues are hindering payment
• Review e-Bills: investigate lack of approval, lack of payment, or rejection against payment terms, engagement letters, etc.
• Work efficiently with Finance, Administrative Assistants, or Partners to resolve timekeeper approval issues
• Monitor bills to ensure each payer has the most-up-to-date information of all client payment terms, etc., coordinate with Finance and client contacts as necessary to prevent delays in payment
• Assist with technical e-billing-related issues at the request of Finance, Administrative Assistants, or the Billing & Collections Managers on an ad hoc basis
• Perform other duties as assigned

• Minimum of six plus years’ of e-billing experience, (including tracking status, troubleshooting and working with clients’ staff to resolve problems) or comparable experience in a corporate legal billing unit
• Bachelor’s degree required
• Working knowledge of 3E and/or Aderant required
• Proficient in Microsoft Excel and Word
• Strong communication skills essential for interaction with other teams within the accounting department, the wider firm, and external organization
• Knowledge of e-billing vendor software
• Ability to juggle multiple priorities and adopt a flexible and proactive approach to work

• Ability to sit at a desk most of the working day and walk short distances
• Needs manual dexterity, speed and accuracy in handling office equipment
• Ability to work efficiently and accurately in an atmosphere of frequent interruption
• Ability to work in close proximity to other individuals
• Ability to carry light objects, e.g., files, small objects and supplies a short distance
• Must be able to lift, carry, and move objects up to 15 lbs.

• Non-Exempt

The salary range for this role represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location. Willkie offers a comprehensive suite of benefit programs to all eligible employees. A summary of available benefits can be found here in the Career section of the Firm’s website.

Willkie Farr & Gallagher is an Equal Opportunity employer. We do not discriminate based upon actual or perceived: race (including hair texture, protective hairstyles and other traits associated with race), color, age, religious creed, citizenship, citizenship status and alienage, nationality, national origin or ancestry, ethnicity or creed, disability, genetic information or medical condition, reproductive health decision making, pregnancy or maternity, paternity, marital or civil partnership status, caregiver status, gender (including gender identity, expression, nonconformity, gender reassignment or status as a transgender individual), sex, sexual orientation or preference, veteran or military status, height, weight, any other characteristic protected by law or any combination thereof. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let the hiring manager know.

Pursuant to the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) and the San Francisco Fair Chance Ordinance, we will consider qualified applicant with arrest and conviction records.