Willkie Farr & Gallagher LLP is looking an experienced Sr. Applications Integration Engineer to support the Enterprise Platform Group. Willkie is an elite international law firm of approximately 1,200 lawyers located in 15 offices in six countries. 

The Sr. Application Integration Engineer is a key member of the End User Computing group within the Information Technology department and reports to the Sr. Manager of Advanced Endpoint Engineering. This role is responsible for managing enterprise applications by implementing, administering, and delivering enterprise application solutions. This role will also serve as a senior engineer on platform, software, and application implementation projects.

• Primarily responsible for all end-user application (EUA) integration and support, including key tasks such as profiling, configuring, and troubleshooting enterprise applications and software in various end-user environments.
• Responsible for performing technical analysis, architectural design, implementation, and problem-solving for web and client/server applications.
• Deploy enterprise-level software with user personalization into the environment (both local and virtualized desktops) through extensive analysis, design preparation, and testing.
• Effectively identify, research, and resolve any defects within a given application and manage communication and interaction with application vendors for issue resolution.
• Research and test solutions to application technical issues, including scripting methods to automate processes where possible.
• Assist with the resolution of escalated incidents, day-to-day EUA issues, and participate in problem management activities.
• Participate in cross-functional team projects to implement new or updated technology. Collaborate with the Sr. Manager of Advanced Endpoint Engineering to chart the strategy and implementation plan for the End User Computing (EUC) roadmap.
• Assist junior engineers in supporting enterprise applications and software in various end-user environments.
• Cross-train other IT staff in the use or maintenance of technology and prepare technical documentation.

• Expertise in Windows 10/11 and advanced troubleshooting tools in enterprise environments.
• In-depth knowledge and experience with legal applications such as iManage Work 10; Litera Desktop suite, including Litera Compare, Innova, and Contract Companion tools; IntApp Time; Adobe Acrobat DC.
• Strong technical working knowledge of business applications and operating systems, including Windows 10/11, Microsoft Office 2021+, Microsoft 365, Microsoft Edge, and Google Chrome browser.
• Microsoft Office 2021+ development skills and experience with add-ins, toolbar customization, etc.
• Proficient with collaboration software in virtual environments, including Zoom, Microsoft Teams, Cisco WebEx, and Jabber.
• Hands-on experience with Windows Server, including Active Directory, DNS, DHCP, and Group Policy Management.
• Proficiency in PowerShell and SQL for creating and maintaining advanced scripts to automate tasks and improve efficiencies.
• Familiarity with virtualization platforms/technologies like VMware ESXi and Citrix Virtual Apps & Desktops.
• Experience with profile management and personalization tools such as Ivanti AppSense and Microsoft FsLogix.
• Ability to solve problems using standard and non-standard methods.
• Proficient in documenting processes and procedures.
• Organized and methodical testing skills.

• Ability to sit at a desk most of the working day and walk short distances
• Needs manual dexterity, speed and accuracy in handling office equipment
• Ability to work efficiently and accurately in an atmosphere of frequent interruption
• Ability to work in close proximity to other individuals
• Ability to carry light [to moderate] objects, e.g., files, small objects and supplies a short distance.
• Must be able to lift, carry and move objects [up to 15/20/25 lbs OR in excess of 25/30 lbs]

• Exempt

The salary range for this role represents the Firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors, including but not limited to, the candidate’s relevant experience, qualifications and location. Willkie offers a comprehensive suite of benefit programs to all eligible employees. A summary of available benefits can be found Here in the Career section of the Firm’s website.

Willkie Farr & Gallagher is an Equal Opportunity employer. We do not discriminate based upon actual or perceived: race (including hair texture, protective hairstyles and other traits associated with race), color, age, religious creed, citizenship, citizenship status and alienage, nationality, national origin or ancestry, ethnicity or creed, disability, genetic information or medical condition, reproductive health decision making, pregnancy or maternity, paternity, marital or civil partnership status, caregiver status, gender (including gender identity, expression, nonconformity, gender reassignment or status as a transgender individual), sex, sexual orientation or preference, veteran or military status, height, weight, any other characteristic protected by law or any combination thereof. We are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let the hiring manager know.